General Cleaning

For large areas outside use a leaf blower or plastic rake to remove debris. Generally wind and rain will keep your turf clean and looking fresh as with real grass. Smaller sections of turf can be hosed off or washed with plain water.

Pet Waste:

Solid pet waste can be simply picked up and urine washed down with plain water. If an odor does develop in an area of constant urination, neutralize with mixture of white distilled vinegar in an equal amount of water, or use pet friendly cleaning products found in your local pet store.

Mold, Mildew & Bugs:

Turf is made with non-absorbing materials and is naturally anti-microbial, mold and mildew is not an issue. Since turf is of a non-organic nature, bugs will tend to move to areas with real grass.

Stains & Spills:

Since turf is non-absorbing most stains and spills remain as residues that can be easily washed with a soap and water solution. For tougher spills like paint, follow manufacture cleaning guidelines and as with any synthetic product test the area first before applying harsh chemicals.

Weather:

Synthetic turf is designed to withstand the elements and is unaffected by snow.  Turf is treated with a UV inhibitor to protect against UV degradation.  Any synthetic turf will fade in time but typically not before 8 years and then just a small percentage of fading after that. 

 Shipping Policy (Full Rolls)

• Seller arranges shipping via separate shipping carrier and is not responsible for products damaged in transit. 
• Due to the oversize nature of the goods, Buyer is responsible for unloading from the shipping carrier truck. 
• Any shipping claims must be made with the shipping carrier.
• Shipping to the continental 48 states only.  No shipping available to Hawaii, Canada, or Alaska.
• Shipping usually takes up to 7-10 business days to arrive.
• Seller makes its best effort to dispatch goods urgently all times and dates given by Seller are only estimates
  NOTE: The turf is delivered in rolls, similar to carpet rolls by freight carriers. Drivers ARE NOT REQUIRED to help unload or move rolls especially for residential deliveries. Some drivers don't mind assisting in pulling the turf off the truck, but DON'T COUNT ON IT! We recommend that you have help available upon turf delivery.

Shipping,  Ready - To - Ship Sizes   Shipped out in 1 business day, In transit times 

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InGrass USA Eatontown, NJ ime800.951.TURF (8873) 866.357.5883 FAX